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Contact and orders
Address:
FAINSER, S.L.U.
B-90323148
C/ Pablo Iglesias, 14
41440 Lora del Rio
Sevilla
Phone: 630 50 30 41
pedidos@andalucianaranjas.com

Warehouses:
Pol Ind Matallana Fase II.
C/ Agricultura 25.
41440 Lora del Río.

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pedido a su gusto

General Conditions

PRICES: 

All the prices indicated in the web page INCLUDE the VAT. Always you will have at sight the final price, without surprises at the moment of paying the order. 

PAYMENT: Card of credit / debit: Once you have facilitated the necessary information to us to make the payment effective, the processing of your order will be started immediately.

PayPal: By means of the gangplank of PayPal's sure payment (eBay), you will be able to realize your payments comfortably by means of your card of credit / debit. (Surcharge of 6% on the total)

Bank transfer: When you receive the e-mail with the information of your order, you will have to realize a transfer or revenue for the value of the purchase addressed to NARANJAS ANDALUCIA, to our number of account: ES49 1465 0100 9619 0055 8994. In the transfer or revenue you will have to indicate us the number of your order.

It is probable that the bank transfer is late in becoming effective from 1 to 4 days, for what there can be some delay in the delivery. To improve the sending, you can facilitate to us for e-mail the voucher of the transfer. The sending of the order will realize once the transfer or revenue is confirmed. ANDALUCIANARANJAS.COM saves himself the right to annul the order if in 14 days we had not received the amount to pay of the invoice.

Against reimbursement: Only for Spain. The order, which delivery will be realized in the indicated direction, will be paid in the moment of his receipt. The payment against reimbursement only the messenger admits money into metal-worker or card of credit / debit to, heels will not be accepted. It does not have any additional post. 

3. SEND: 

3.1 Cost: 

3.1.1 Sending with Peninsular Free destination, the rest of destinations will have his corresponding rate. 

3.2 Agency: Nowadays the sending is realized by the agency of transport urgent Zeleris.

3.3 Delivery times: The orders received until 2 p.m. will submit the following day. The received ones after 2 p.m. will submit one day later. The received orders the Thursday from 2 p.m., Friday, Saturday, On Sunday and Monday until 2 p.m. they are prepared the Monday to be delivered on Tuesday, due to the fact that we want that the fruit comes to your house newly taken and supports all his freshness. 

3.4 Destinations: 

3.4.1 We Send to any part of the world. 

3.5 Incidents in the delivery: 

3.5.1 never accept an opened, pierced, speechless package, sealed evil, etc. Refuse it and put in I contact immediately us from the form of the Contact in order that we do the opportune negotiations with the agency of transport and we will realize a new sending urgently.

3.5.2 If you it want to continue appearing still some anomaly as mentioned in the previous paragraph, it is INDISPENSABLE that you reflect the incident in the delivery note of the transport that remains the transporter. If inside the package one finds some damaged product, you have of 24h to notify the incident to us. 

In this case do not throw the original packing, it realizes photographies of the condition of the same one and us detail the incident in writing attaching the photographies to This email address is being protected from spambots. You need JavaScript enabled to view it.

4. RETURNS: 

Before any doubt or anomaly related to our articles or sending, we ask you to put in touch with us as soon as possible across our service of attention to the client. 

If for any motive you do not remain satisfied with your order, you have a term of 7 working days counting from the date of withdrawal of the order, to return it (According to the Art. 44 of the Law 7/1996, of January 15 of Arrangement of the Retail Trade modified by the Law 47/2002, of December 19.) 

If you want to realize a return, do not forget to follow the following steps: 

He sends an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. to find out about the nature of the return; hereby, we will be able to authorize, to proceed and to indicate you the way of realizing it.

He verifies that the product is in perfect conditions and in his original packing before sending it. 

In addition, you will have to attach the whole documentation that this one was taking with it. 

If these requirements were not fulfilled, the product will not be accepted and will return to his origin. 

Once let's receive the goods and let's verify that they give themselves all the previous conditions, ANDALUCIANARANJAS.COM will admit the return of the product, and one will proceed to the refund of his amount in the number of account that you have indicated during the process of return. 

Bear in mind, that to the time of habitual delivery it is necessary to add him the time of processing of the return.

The costs of the sending of the returned products are chargeable to the client, and in no case they will be restored by ANDALUCIANARANJAS.COM, with the exception of which the return takes place for fault of the goods or mistake on the part of ANDALUCIANARANJAS.COM.

5. FRAUDULENT ORDERS: 

When an order is realized, this one remains related to an IP address, which we will be able to use to undertake legal measures in case of having realized a false order or with a false identity with destructive intentions and / or without intention of paying or gathering the effected order, in order to avoid the above mentioned fraudulent orders.

6. CONDITIONS OF USE OF THIS WEB 

6.1 General: To use this web page and / or to be registered as user there presupposes the acceptance of these conditions

6.2. You mark: In this web there are mentioned some terms and logos that constitute registered brands and that correspond to his respective owners. The only use that gives him is informative to identify the compatibility of our products. 

6.3 Responsibilities: 

6.3.1 In spite of the fact that ANDALUCIANARANJAS. puts the maximum effort in guaranteeing the precision and accuracy in the content of this web page, this one can contain mistakes or inaccuracies. Consistently we do not guarantee the veracity, the reliability or the accuracy of his content.

6.3.2 ANDALUCIANARANJAS. rejects the responsibility on the information contained in web pages of third parts connected by links (links), with the web pages MIIPHONE3G. 

6.3.3 Under no circumstance, ANDALUCIANARANJAS. will be had as person in charge of no hurt or prejudice of no type arisen of, or in relation, to the use of this web page. 

6.3.4 it Will Have to indemnify ANDALUCIANARANJAS. against any hurt or prejudice that ensues from the breach for your part from the present conditions or from the use of the content of this web without previous authorization.

6.4 Divisibilidad: If some stipulation of the present conditions lacks or it was happening to lack validity or was turning out to be not feasible according to the applicable law, the above mentioned stipulation would not have effect, but only in the measure of this precise lack of validity, and it will not concern any other stipulation of the present conditions. 

6.5 Legislation and jurisdiction aplicable: These conditions of use must be interpreted and are governed by the Spanish in force legislation. Any dispute derived from these conditions will have to be dissolved before Lora's courts of the Rio. Nevertheless, this will not prevent ANDALUCIANARANJAS. from exercising the right to solve any litigation in another competent jurisdiction.

6.6 Modifications: ANDALUCIANARANJAS saves itself the right to change the content of this web page, at any time and without previous notice.

7. POLITICS AND PROTECTION OF INFORMATION (LOPD) 

In relation to the fulfillment of the Protection law of Information, we report to you that the personal information that you should facilitate to us across our forms, will be included in our database. His utilization will limit itself to our internal management, with the only end of giving you the best service in the processing of your orders and delivery of our products. This information will be yielded only to companies that collaborate directly in the service, as the companies of transport and bank companies. To agree to be Usuario Registrado implies the acceptance of these terms.

Nevertheless, the in force Law 15/1999 of Protection of Information, it allows to exercise the rights of access, rectification, cancellation and opposition, notifying it across our e-mail. 

To buy products in ANDALUCIANARANJAS.COM is completely sure in any of the methods of payment that you choose, since all the operations that imply the transmission of personal or bank information are realized by total confidentiality. ANDALUCIANARANJAS.COM will never have access to the information of your card of credit, not remaining registered in any database.

Your personal information will never be sold, exchanged or distributed to any company or entity without explicit assent. 

ANDALUCIANARANJAS.COM will contact only, with those persons who us move across our forms his desire to be informed it brings over of our products.