Questions? Call Our Sales Team Free: 630 50 30 41

×
 x 

Cart empty
Shopping cartCart empty
Contact and orders
Address:
FAINSER, S.L.U.
B-90323148
C/ Pablo Iglesias, 14
41440 Lora del Rio
Sevilla
Phone: 630 50 30 41
pedidos@andalucianaranjas.com

Warehouses:
Pol Ind Matallana Fase II.
C/ Agricultura 25.
41440 Lora del Río.

facebook100
twitter100

 

 

 

Make your order here

Order to taste

pedido a su gusto

Faq

WHEN WILL I RECEIVE MY ORANGES? 

Table of the days of delivery depending of the day of the purchase: 

Day of the On-line purchase

Day of the compilation and I send

Day of arrival to his house

From Thursday at 1 p.m. up to Monday at 1 p.m.

Monday

Tuesday

From Monday at 1 p.m. up to Tuesday at 1 p.m.

Tuesday

Wednesday

From Tuesday at 1 p.m. up to Wednesday at 1 p.m.

Wednesday

Thursday

From Wednesday at 1 p.m. up to Thursday at 1 p.m.

Thursday

Friday

HOW TO PAY:

Card of credit / debit: Once you have facilitated the necessary information to us to make the payment effective, the processing of your order will be started immediately. 

PayPal: By means of the gangplank of PayPal's sure payment (eBay), you will be able to realize your payments comfortably by means of your card of credit / debit. 

Bank transfer: When you receive the e-mail with the information of your order, you will have to realize a transfer or revenue for the value of the purchase addressed to NARANJAS ANDALUCÍA, to our number of account: ES49 1465 0100 9619 0055 8994. In the transfer or revenue you will have to indicate us the number of your order. 

It is probable that the bank transfer is late in becoming effective from 1 to 4 days, for what there can be some delay in the delivery. The sending of the order will realize once the transfer or revenue is confirmed. andalucianaranjas.com saves himself the right to annul the order if in 14 days we had not received the amount to pay of the invoice. 

Against reimbursement: Only to Spain. The order, which delivery will be realized in the indicated direction, will be paid in the moment of his receipt. The payment against reimbursement only the messenger admits money into metal-worker or card of credit / debit to, heels will not be accepted. It doesn´t have any additional post.

ASKED IN PROCESS

So soon as you make come your order to andalucianaranjas.com, this one will be considered to be an order in process. Once received, we will send an e-mail with all the information to confirm to you the receipt of the same one. The orders effected with payment against reimbursement are activated at once. 

The orders effected with payment by bank transfer, will be activated once let's have the confirmation of the revenue. Acceding to YOUR ACCOUNT across the email address and your personal key, you will be able to do a complete follow-up of your orders, from the moment of his activation.

DELIVERY OF YOUR ORDER. 
 
You will get your order for messenger company. The package will offer in the direction that you facilitate to us. 
If nobody could take charge of the package in the moment of the delivery, you will have at least two occasions to receive the sending in the indicated domicile. Once exhausted all the attempts, you will have to come to the office of the most nearby messenger company to withdraw the package. 
 
The orders received until 1 p.m. will submit the following day. The received ones after 1 p.m. will submit one day later. 
The orders received on Thursday from 1 p.m., Friday, Saturday, On Sunday and Monday until 1 p.m. they are prepared the Monday to be delivered on Tuesday, due to the fact that we want that the fruit comes to your house newly taken and supports all his freshness.

AFTER-SALES SERVICE AND RETURNS. 

Before any doubt or anomaly related to our articles or sending, we ask you to put in touch with us as soon as possible across our service of attention to the client. 

If for any question you do not remain satisfied with your order, you have a term of 7 working days counting from the date of withdrawal of the order, to return it (According to the Art. 44 of the Law 7/1996, of January 15 of Arrangement of the Retail Trade modified by the Law 47/2002, of December 19.) 

If you want to realize a return, do not forget to follow the following steps:. He sends an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. to find out about the nature of the return; hereby, we will be able to authorize, to proceed and to indicate you the way of realizing it.

He verifies that the product is in perfect conditions and in his original packing before sending it. In addition, you will have to attach the whole documentation that this one was taking with it. If these requirements were not fulfilled, the product will not be accepted and will return to his origin. 

Once let's receive the goods and let's verify that they give themselves all the previous conditions, andalucianaranjas.com will admit the return of the product, and one will proceed to the refund of his amount in the number of account that you have indicated during the process of return. 

Bear in mind, that to the time of habitual delivery it is necessary to add him the time of processing of the return. The costs of the sending of the returned products are chargeable to the client, and in no case they will be restored by andalucianaranjas.com, with the exception That the return takes place for fault of the goods or mistake on the part of andalucianaranjas.com

PRIVACY AND SAFETY.

In relation to the fulfillment of the Protection law of Information, we report to you that the personal information that you should facilitate to us across our forms, will be included in our database. His utilization will limit itself to our internal management, with the only end of giving you the best service in the processing of your orders and delivery of our products. This information will be yielded only to companies that collaborate directly in the service, as the companies of transport and bank companies. To agree to be Usuario Registrado implies the acceptance of these terms. Nevertheless, the in force Law 15/1999 of Protection of Information, it allows to exercise the rights of access, rectification, cancellation and opposition, notifying it across our e-mail.
To buy products in andalucianaranjas.com is completely sure in any of the methods of payment that you choose, since all the operations that imply the transmission of personal or bank information are realized by total confidentiality.

andalucianaranjas.com will never have access to the information of your card of credit, not remaining registered in any database. Your personal information will never be sold, exchanged or distributed to any company or entity without explicit assent. andalucianaranjas.com will contact only, with those persons who us move across our forms his desire to be informed it brings over of our products.