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Contact and orders
Address:
FAINSER, S.L.U.
B-90323148
C/ Pablo Iglesias, 14
41440 Lora del Rio
Sevilla
Phone: 630 50 30 41
pedidos@andalucianaranjas.com

Warehouses:
Pol Ind Matallana Fase II.
C/ Agricultura 25.
41440 Lora del Río.

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Make your order here

Order to taste

pedido a su gusto

Delivery and returns

On-Line purchase day

Compilation and send day

Arrive to your home

From Thursday at 1p.m. to Monday at 1 p.m.

Monday

Tuesday

From monday at 1 p.m. to Tuesday at 12 p.m.

Tuesday

Wednesday

From tuesday at 1 p.m. to Wednesday at 1 p.m.

Wednesday

Thursday

From Wednesay at 1 p.m. to Thursday at 1 p.m.

Thursday

Friday

PROCEDURE AND GUARANTEE OF SENDING AND IT DELIVERS

All our products they are sent across a carrier. The sending includes an insurance of the goods that guarantees the delivery in ideal conditions. Once received in our bank account the revenue of the amount of the order, the goods are sent, the exit of the same one being notified to the client by e-mail. During the transport the sending is insured (included in the price of the transport).

On having come to destination, the transporter, it will realize the delivery in the indicated direction. If he is not they will call him by telephone or will leave a note to remind the delivery. It turns out very important, on having received the package, having observed that they deliver it in perfect conditions.

If it was not like that, it will have to certify it in the delivery note of delivery before signing it, later a claim be able to proceed if it was necessary.

WEIGHT OF THE PRODUCTS

The weight of the producto ranges in a quarter of kilo, being our norm to favor always the client.

Nevertheless and for motives foreign to our will, the product can weigh a bit less, what it will not be a motive of claims.

In any case it will not be the habitual thing, but everything opposite. All the weight will be always approximate and in all the products always we will try to support our norm of favoring the client.

GUARANTEE OF RETURN

If for any motive you do not remain satisfied with your order, you have a term of 7 working days counting from the date of withdrawal of the order, to return it (According to the Art. 44 of the Law 7/1996, of January 15 of Arrangement of the Retail Trade modified by the Law 47/2002, of December 19.).

If you want to realize a return, do not forget to follow the following steps:.

He sends an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. to find out about the nature of the return; hereby, we will be able to authorize, to proceed and to indicate you the way of realizing it.

He verifies that the product is in perfect conditions and in his original packing before sending it. In addition, you will have to attach the whole documentation that this one was taking with it.

If these requirements were not fulfilled, the product will not be accepted and will return to his origin.

Once let's receive the goods and let's verify that they give themselves all the previous conditions, andalucianaranjas.com will admit the return of the product, and one will proceed to the refund of his amount in the number of account that you have indicated during the process of return. Bear in mind, that to the time of habitual delivery it is necessary to add him the time of processing of the return.

The costs of the sending of the returned products are chargeable to the client, and in no case they will be restored by andalucianaranjas.com, with the exception of which the return takes place for fault of the goods or mistake on the part of andalucianaranjas.com.

If for any motive you do not remain satisfied with your order, you have a term of 7 working days counting from the date of withdrawal of the order, to return it (According to the Art. 44 of the Law 7/1996, of January 15 of Arrangement of the Retail Trade modified by the Law 47/2002, of December 19.)

To realize the above mentioned return, the product must be in perfect conditions and in his original packing.

As soon as we have received the goods and verify the condition of the same one, and that the weight exceeds 75 % of the original weight, we will proceed to the refund of his amount by means of Bank Transfer or to the sending of other one of equally characteristics.

If some product is not in the hygienic - sanitary necessary conditions to be consumed without risk for the health, the return will be admitted, providing that he should communicate it to us in 7 days following the receipt, traversing with all the expenses for Oranges Andalusia.

To make a return, you write an e-mail to the direction This email address is being protected from spambots. You need JavaScript enabled to view it.